Privacy Policy

Last updated: 30 September 2026

MC Developments SA (Pty) Ltd (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what personal information we collect, why we collect it, how we use and safeguard it, and what your rights are. We process personal information in line with the Protection of Personal Information Act 4 of 2013 (POPIA). This policy applies to this website (www.mcdevelopmentsa.co.za) and to our dealings with clients, prospective clients and site visitors.

1. Who we are

The responsible party is:

  • MC Developments SA (Pty) Ltd
  • 7 Pierre Botha Avenue, Pierre van Ryneveld, Centurion, Gauteng, 0045
  • Phone: +27 81 721 2343
  • Email: info@mcdevelopmentsa.co.za
  • VAT Reg. No. 4190321804

2. Information we collect

  • Contact and identity details – your name, phone number, email address, and (where a contract is entered into) your ID or company registration number.
  • Property and project details – the site address, the condition of the work area, and the details of the work you ask us to quote on or carry out.
  • Photographs – before, during and after photos of the work area, taken for records, quality and guarantee purposes.
  • Financial and account information – quote, invoice and payment reference details. We do not store your card or full banking details.
  • Communications – emails, WhatsApp messages and call records relating to your enquiry or project.
  • Website usage – when you use our website we may collect your IP address, browser type and pages visited through cookies and analytics tools.

3. How we collect it

  • Directly from you when you contact us, request a quote, or communicate by phone, email, WhatsApp or our website contact form.
  • On site during inspections and while the work is carried out.
  • Automatically through cookies and analytics when you visit our website.

4. Why we use your information

  • To respond to your enquiries and prepare quotations.
  • To enter into and carry out our agreement with you and complete the work.
  • To manage accounts, invoicing and payments.
  • To provide our workmanship guarantee and after-sales service.
  • To comply with our legal obligations, including tax, health and safety, and POPIA.
  • To operate, maintain and improve our website and services.

5. Cookies and analytics

Our website uses cookies to help it function and to understand how visitors use it (for example through Google Analytics). Cookies are small files stored on your device. You can control or delete cookies through your browser settings, though some parts of the site may not work as intended if you disable them.

6. Who we share your information with

We do not sell your personal information. We may share it with:

  • Subcontractors, suppliers and, where needed, a registered electrician, so that the work can be carried out.
  • Our accountant, bookkeeper and professional advisors.
  • Service providers who host our website or process information on our behalf, under confidentiality obligations.
  • Authorities or third parties where we are required to do so by law.

7. How we protect your information

We take reasonable technical and organisational measures to protect personal information against loss, unauthorised access and misuse. Please note our banking-security practice: we will never change our banking details by email or message. If you receive any such request, do not act on it – confirm our banking details with us telephonically before making any payment.

8. How long we keep it

We keep personal information only for as long as necessary for the purposes set out above and to meet legal, accounting, tax and guarantee requirements. When it is no longer needed, we securely delete or de-identify it.

9. Your rights under POPIA

You have the right to:

  • Ask what personal information we hold about you and request access to it.
  • Ask us to correct or update information that is inaccurate or incomplete.
  • Ask us to delete information where we are not required to keep it.
  • Object to the processing of your information in certain circumstances.
  • Withdraw any consent you have given.
  • Lodge a complaint with the Information Regulator.

To exercise any of these rights, contact us using the details in section 1. You may also contact the Information Regulator (South Africa) at inforegulator.org.za or by email at POPIAComplaints@inforegulator.org.za.

10. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date at the top.

11. Contact us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at info@mcdevelopmentsa.co.za or +27 81 721 2343.

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